Shipping Options

1. Shipping Methods

The Beecrete serves deliveries throughout Greece and undertakes the shipment of orders via ΕΛΤΑ COURIER or through a cooperating transport agency, depending on the destination area and the nature of the shipment.

Shipments within Greece are primarily carried out via ELTA Courier, with delivery to the address provided during checkout, ensuring speed, security, and reliability. If home delivery is not available for your area, the parcel will be sent to the nearest courier branch for collection.

If you wish to use a different courier company, the collection of the parcel from our store will be arranged under your own responsibility and coordination. In this case:

• Cash on delivery is not supported, and

• The shipping cost is borne exclusively by the customer.

Alternatively, shipment may be carried out via the BOX NOW service, with collection from the locker of your choice. Cash on delivery is not supported for this option.

If delivery to your area is not feasible via courier or transport agency, Beecrete will contact you to provide further information and determine the most suitable alternative delivery method.

2. Shipping Costs

Shipping costs are calculated automatically after entering your details on the “Checkout” page.

For orders over €100 and up to 5kg, with delivery within Greece, shipping is free.

The cash-on-delivery fee is determined based on the courier company selected.

All prices include 24% VAT.

Please note that shipments to Cyprus or other countries are not supported through the e-shop and are carried out only upon direct communication with the customer regarding the shipping method and applicable charges.

3. Delivery Time

Delivery time is calculated from the date the order payment is completed. Shipments via courier or BOX NOW are usually delivered within 2–3 business days, while shipments via transport agencies are typically delivered within 2–4 business days. For remote areas, delivery may take 3–15 business days.

For shipments via transport agencies, collection is made from the agency’s local distribution point at the destination area. If shipping costs are paid directly to the transport agency, delivery to the customer’s address may be arranged upon direct communication with the transport company.

4. Shipment Tracking / Notification

Once your order has been completed and dispatched, you will receive a confirmation email at the email address you provided and/or an SMS at the mobile number you registered, including the tracking number so you can monitor the progress of your shipment.